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WHAT TYPE OF PRODUCTS DO YOU OFFER?

I offer a range of textile-based products, including scarves, bags, purses, and tea towels, all adorned with my hand-painted patterns.

 

ARE ALL OF THE HAND-PAINTED PATTERNS ON YOUR PRODUCTS YOUR OWN DESIGNS?

Yes, all of the hand-painted patterns on my products are my own original designs. Each design is created with care and attention to detail, ensuring that my products are truly one-of-a-kind.

 

WHERE ARE YOUR PRODUCTS MADE?

All of my products are made in Australia, designed by me, and crafted by hand with care and attention to detail. As a small business, I take pride in being hands-on with every aspect of my products, and all products are either handcrafted by me or a family member.

 

CAN I CUSTOMISE THE DESIGN OR COLOUR OF THE PRODUCTS?

Unfortunately, I am not currently able to offer custom designs or colours for my products. However, I am always happy to hear feedback and suggestions for future designs.

 

HOW CAN I CARE FOR MY PRODUCTS?

For all textile products I recommend hand-washing or gentle machine wash in a laundry bag using mild detergent and air-drying to ensure the longevity of the colours and materials.

 

DO YOU OFFER WHOLESALE PRICING FOR RETAILER?

Yes, I do offer wholesale pricing for retailers. Please contact me for more information on wholesale orders.

 

WHAT IS YOUR RETURN POLICY?

I take pride in my products and want my customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, please contact me within 7 days of receipt to arrange for a return or exchange. Please contact me if you have any concerns prior to ordering and I will be happy to discuss your options, I’m here to help you purchase something you absolutely LOVE.

 

DO YOU CREATE CUSTOM, ONE OF A KIND OR LIMITED EDITION PRODUCTS?

Well I’m glad you asked! Yes I do. If you have fallen in love with one of my patterns that is not yet available on my products and would like to see it on a clutch or purse please email and we can make arrangements to have something custom made.

 

HAVE ANY OTHER QUESTIONS?

Please contact me if you have any other questions, It will also help me to keep the FAQ up to date.